AI agents in weeks, not months.
Build independently, collaborate with our AI for CX experts, or let us create a custom solution for you. We do AI fast.
AI-powered. Customer-first.
Transform customer experiences with Agentic AI for CX. Drive sales, resolutions, and smiles on every channel. Real business impact — not just answers.
Everything you need to deliver
personalized customer experiences at scale.
From a complete AI lifecycle management platform for building, testing, and managing your AI agents to a digital engagement center for your human agents, and enterprise-grade reporting to illustrate CX’s impact on the business – Quiq transforms experiences throughout the customer journey.
The perfect AI trifecta for CX teams.
We offer customer-facing AI agents, AI assistants for your human agents, and AI services to optimize your workflows.
Manage it all from one place.
A single workspace for all your async channels with built-in, seamless escalation to human agents.
Real CX transformations. Real results.
From pre-sale to up-sell and customer support, Quiq helps the world’s most beloved brands leverage agentic AI to boost sales and drive customer loyalty.
Learn how Accor doubled intent to book metrics with an AI agent.
See Brinks Home secures 67% cost savings with Quiq’s AI Studio.
Discover how Panasonic achieved 75+ NPS with a Quiq-powered WhatsApp integration.
Insights without blind spots.
Track AI and human agent performance across channels with Quiq’s real-time analytics, as well as customize dashboards and reports. Easily integrate with your BI tool for a holistic view of CX’s impact on the business.
Customizable dashboards, seamless integrations.
Access fully customizable dashboards and robust reporting designed to fit your unique business needs. Quiq Insights offers pre-built integrations with leading BI tools and allows reporting on custom events, ensuring you see the true impact of CX on your bottom line.
Optimize AI and human performance.
Gain instant visibility into the efficiency and effectiveness of both your AI and human agents. Track performance across all channels to identify patterns and areas for improvement, continuously optimizing performance.
Unlock unique AI and async CX metrics.
Go beyond traditional reporting with metrics crucial for async messaging, like “work time” and “concurrency adjusted handle time.” Understand AI agent performance, track goal achievement, and pinpoint knowledge gaps causing escalations.
Quiq fits into your ecosystem.
Not the other way around.
Connect with your CX stack straight out of the box while we quickly and easily build any custom integrations you need
to provide the best experiences for your customers.
Built for the enterprise.
Ready for anything.
| Quiq is built to meet and exceed enterprise requirements, giving you peace of mind while implementing new agentic AI technology. |
Security and compliance.
Rest assured, with SOC 2, HIPAA, GDPR, CCPA, and EU AI Act compliance, along with industry-leading security protocols and proactive monitoring, we keep your data and communications protected.
Scalability and reliability.
Quiq is built on robust, cloud-native infrastructure with automatic scaling and 99.999% uptime for 10+ years. We maintain an exceptionally strong security posture through rigorous protocols and 24/7 monitoring.
Data sovereignty and AI integrity.
We offer complete control and transparency over how your data is used, stored, and protected, as well as granular LLM observability, so you can understand every decision your AI agent makes in real-time.
