Verified Intelligence
AI that acts needs controls that work.
Deploy with Verified Intelligence that keeps agentic AI
on brand, on policy, and on the record.
Guardrails that protect
your brand
Verify Claim before every send.
Cross-reference every answer against your actual data and knowledge base.
Brand standards encoded without code.
Process Guides translate your tone, policy, and escalation rules directly for AI.
Protection that scales with the agent.
Guardrails run on every response, so customers get the right answer across every channel.
Simulations that prove
before go-live
Catch failures before customers do.
Run realistic, multi-turn simulations across your full range of customer scenarios.
Lock in what works. Block what doesn’t.
Define specific tests the simulation must pass so you can lock in desired behavior.
Know how it behaves before it ships.
Simulations close the gap between what you see in the sandbox and what runs in production.
Step-by-step visibility
into every decision
Step-by-step reasoning, not just outcomes.
See every tool call, data lookup, and decision point, for every conversation.
100% of AI decisions visible and auditable.
Every individual interaction is fully auditable, with reporting to pinpoint any gaps.
Improve what matters.
Use decision data to refine, retrain, and improve AI agent performance continuously.
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Frequently Asked Questions (FAQs)
What is Verified Intelligence and how does it prevent AI hallucinations?
Verified Intelligence is Quiq’s governance layer for agentic AI: guardrails that check every response before it sends, simulations that test behavior before launch, and step-by-step visibility into every decision after the fact. The core hallucination defense is Verify Claim, which cross-references each AI answer against your actual data and knowledge base before it reaches a customer.
How does Quiq's "Verify Claim" feature work?
Verify Claim independently cross-references every AI-generated response against your grounded data and knowledge base before it’s sent to a customer. Rather than trusting the AI to get it right, Quiq verifies the claim separately from the generation process, so an answer only reaches a customer once it’s been checked against what’s actually true for your business. It’s the mechanism behind Quiq’s jump in AI response accuracy for customers like Accor, whose accuracy rate rose to 80% after launch.
Can we test how an AI Agent will behave before it goes live?
Yes. Quiq’s simulation tools run realistic, multi-turn conversations across your full range of customer scenarios before launch, so you can catch failures before customers do. You define specific tests the AI Agent must pass, lock in the behavior you want, and block what you don’t, closing the gap between how an agent performs in a sandbox and how it behaves in production.
How do Process Guides let us set brand and policy standards without code?
Process Guides translate your tone, policies, and escalation rules into natural language instructions an AI Agent follows, without engineering involvement. Accor used Process Guides to route different guest questions (a loyalty card comparison versus a room availability check) to the right reasoning steps and policies for that specific inquiry. That’s what let its AI Agent, Allison, handle nuanced, multi-part questions accurately instead of defaulting to a human escalation. Read more in the Accor case study.
What visibility do we get into individual AI decisions after the fact?
Every AI Agent decision is fully auditable: every tool call, data lookup, and reasoning step behind a response, not just the final output. That gives your team 100% visibility into AI decisions across every conversation, with reporting that pinpoints gaps in accuracy or knowledge coverage. Teams use this decision data to continuously refine and retrain their AI Agents, rather than treating launch as the last step in the process.
How is Verified Intelligence different from generic AI guardrails offered by competitors?
Most AI guardrail approaches ask you to trust the model to behave correctly. Verified Intelligence checks its work instead: Verify Claim independently cross-references every response against your data before it sends, separate from the generation process itself. Combined with pre-launch simulations and full decision-level visibility, this gives enterprise teams a way to see and control AI behavior rather than relying on the model’s own judgment about what’s accurate or on-brand.